Making Website Reviews Easy with UserBack

When it’s time to review your new website, we want the process to feel smooth and simple, meaning no confusing screenshots, no long email threads, no guessing games. That’s why we use a tool called UserBack.

UserBack is a visual feedback tool that lets you comment right on your website as you review it. See something you’d like to tweak? Just click, type your note, and move on. Each comment is pinned to the exact spot on the page, so our team knows precisely what you’re referring to.

Here’s how it works:

1. We’ll send you a UserBack link to your review site.
2. Your project captain (that’s your main point person for feedback) will collect and submit all comments through UserBack — keeping everything organized in one place.
3. Click directly on the page to leave your notes — whether it’s a photo you’d like swapped, a color adjusted, or a line of text reworded.
4. Once all feedback is in, let your project manager know, and we’ll get to work making those updates.

UserBack helps us collaborate more clearly and efficiently, so your website can shine its brightest and get live faster.